Our Policies

Patient safety is at the center of all our clinical processes.

• Digital control mechanisms are used to prevent errors and improve monitoring systems in diagnosis, treatment, and laboratory processes.
• All personnel regularly receive training on patient confidentiality and safety.
  Patient identification, medication, and laboratory sample processes are carried out with a double-check system.
• Emergency and complication management protocols are continuously updated.

• Every patient is special and valuable to us.
  Information, consent, and transparent communication are fundamental at every stage of the treatment process.
• The patient experience is continuously improved through feedback mechanisms.
• Every comment is evaluated within quality management and responded to systematically.
• The goal is not only medical success but also to create emotional support and an environment of trust.

FertiJin IVF Center is unconditionally committed to medical ethical rules and patient rights.

• Scientific ethics and principles of honesty are observed in all treatment processes.
• Fair service is provided without discrimination based on gender, ethnicity, belief, or socioeconomic status.
• No medical procedure is performed without the informed consent of patients. Each patient is treated with privacy and respect.

Çerez Politikası

We use cookies to help you get the most out of our website and improve your user experience. If you prefer not to use cookies, you can delete or block them from your browser settings. However, we would like to remind you that doing so may affect your ability to use our website. Unless you change your cookie settings in your browser, we will assume you accept cookie use on this site. You can find regulations on the collected data in the Privacy Policy on our website.

Cookies Used on the Website

What are cookies and why are they used? 

Cookies are small text files that are stored on your device or network server via your browser by the websites you visit. The main purposes of using cookies on our website are listed below:

• To improve the services we offer you by enhancing the functionality and performance of the website.
• To improve the website, introduce new features through the website, and personalize the features offered according to your preferences;
• The purpose of this website is to ensure the legal and commercial security of both you and our company.

Main Types of Cookies Used on Our Website

Main Cookies Used on Our Website

Can the use of cookies be blocked by data subjects?

You can personalize your cookie preferences by changing your browser settings.

At Fertijin IVF Center, protecting fundamental rights and freedoms, safeguarding privacy, ensuring and protecting information security, and respecting ethical values ​​are among our primary principles. In this regard, we process and protect the personal data of all individuals associated with the Center, including those who benefit from our products and services, in accordance with the Law No. 6698 on the Protection of Personal Data (“ KVKK ”).

Purposes of Processing and Transferring Personal Data

Your personal data may vary depending on the commercial activities of our Center. Your personal data is collected verbally, in writing, or electronically through automated or non-automated methods, via our Center’s offices, email, and similar means. In addition, when you visit this website belonging to our Center, Fertijin IVF Center may collect personal information about you where you are directly or indirectly asked to provide information. Fertijin IVF Center uses this personal data only for the purposes it deems necessary and ensures the protection of the collected personal data in accordance with the relevant legislation. Your collected personal data is primarily used to enable you to benefit from the services offered by our Center, to ensure the legal and commercial security of individuals with whom our Center has a business relationship, to conduct administrative operations related to communication carried out by our Center, to keep you informed about the services and activities of the Center, to create and execute patient records and medical treatment plans, to provide information and organize appointments, to carry out private health insurance transactions for the purpose of financing and planning health services, to process the health and identity data you send through our websites and contact you, to initiate and carry out treatment processes, corporate communication, billing for our services, fulfilling legal obligations arising from legislation, sharing medical data and health reports related to patient history with relevant parties upon request, maintaining communication, carrying out the necessary processes for the proper delivery of treatment, measuring your satisfaction with the service you receive and improving our services accordingly, risk management, sharing information about services, innovations and other news related to our centers, carrying out administrative processes, carrying out after-sales services, ensuring security in business processes and conducting necessary audits such as planned periodic internal audits, and for the purposes of managing our Center’s offices. Ensuring building safety, fulfilling contractual obligations, ensuring the continuity of the Center’s activities, managing occupational health and safety processes, managing processes with public institutions and organizations such as the Ministry of Health, protecting public health, preventive medicine, conducting medical diagnosis, treatment and care services, planning and managing health services and their financing; planning and managing the internal operations of our medical center, conducting analysis to improve health services; training and developing our employees, monitoring and preventing abuse and unauthorized transactions; conducting research, including but not limited to, conducting and improving medical diagnosis, treatment and care services, planning and managing health services and their financing.Your personal data is recorded and processed verbally, in writing, via camera system or electronically through call centers, websites, online services and similar means, in connection with and limited to purposes such as increasing patient satisfaction, research, ensuring the physical security and supervision of the Center’s facilities, evaluation/complaint management processes, legal compliance processes, audits, financial matters, etc., determining and implementing the Center’s commercial and business strategies, executing the Center’s human resources policies, providing the service you requested, sending messages regarding changes, information, usage, maintenance, marketing and statistics services, and contract renewal, and similar purposes. Furthermore, your personal data mentioned above may be processed within the framework of the provisions of the Basic Law on Health Services No. 3359, the Decree Law No. 663 on the Organization and Duties of the Ministry of Health and its Affiliated Institutions, the Private Hospitals Regulation, the Regulation on the Processing of Personal Health Data and the Protection of Privacy, and other regulations of the Ministry of Health, and may be transferred to the physical archives and information systems of Fertijin IVF Center and/or our suppliers and kept under custody in both digital and physical environments. Your personal data will be processed to the extent necessary for the achievement of the purposes mentioned above and the fulfillment of obligations arising from the law, and only within the scope of these purposes; Your personal information may be shared with our suppliers and business partners (such as software companies providing technical support services, companies providing ultrasound equipment services, etc.) with whom we cooperate and receive services for the performance of the services offered by our medical center, the Ministry of Health, its affiliated subunits and family medicine centers, private insurance centers (health, retirement and life insurance, etc.), the General Directorate of Security and other law enforcement agencies, the General Directorate of Population, other relevant official institutions and organizations, the Turkish Pharmacists Association, courts, laboratories, medical centers and third parties providing health services located domestically or abroad with whom we cooperate for medical diagnosis, the health institution to which the patient is referred or to which the patient applies, your authorized representatives, the institution you are affiliated with and/or work for, third parties from whom we receive consultancy services including lawyers, tax consultants and auditors, regulatory and supervisory bodies and official authorities, domestic or foreign systems and/or Centers within the group of Centers to which our medical center belongs (for more detailed information, you can apply to our Hospital in writing).Your personal data is recorded and processed verbally, in writing, via camera system or electronically through call centers, websites, online services and similar means, in connection with and limited to the purposes of determining and implementing the commercial and business strategies of our center, executing the human resources policies of our center, providing the service you request, sending messages regarding changes, information, usage, maintenance, marketing and statistics services, and contract renewal, and similar purposes. Furthermore, your personal data mentioned above may be processed within the framework of the provisions of the Basic Law on Health Services No. 3359, the Decree Law No. 663 on the Organization and Duties of the Ministry of Health and its Affiliated Institutions, the Private Hospitals Regulation, the Regulation on the Processing of Personal Health Data and the Protection of Privacy, and the regulations of the Ministry of Health and other legislation, and may be transferred to the physical archives and information systems of Fertijin IVF Center and/or our suppliers and kept under custody in both digital and physical environments. Your personal data will be processed to the extent necessary for the achievement of the purposes mentioned above and the fulfillment of legal obligations, and limited to these purposes; Your personal information may be shared with our suppliers and business partners (such as software companies providing technical support services, companies providing ultrasound equipment services, etc.) with whom we cooperate and receive services for the performance of the services offered by our medical center, the Ministry of Health, its affiliated subunits and family medicine centers, private insurance centers (health, retirement and life insurance, etc.), the General Directorate of Security and other law enforcement agencies, the General Directorate of Population, other relevant official institutions and organizations, the Turkish Pharmacists Association, courts, laboratories, medical centers and third parties providing health services located domestically or abroad with whom we cooperate for medical diagnosis, the health institution to which the patient is referred or to which the patient applies, your authorized representatives, the institution you are affiliated with and/or work for, third parties from whom we receive consultancy services including lawyers, tax consultants and auditors, regulatory and supervisory bodies and official authorities, domestic or foreign systems and/or Centers within the group of Centers to which our medical center belongs (for more detailed information, you can apply to our Hospital in writing).Your personal data is recorded and processed verbally, in writing, via camera system or electronically through call centers, websites, online services and similar means, in connection with and limited to the purposes of determining and implementing the commercial and business strategies of our center, executing the human resources policies of our center, providing the service you request, sending messages regarding changes, information, usage, maintenance, marketing and statistics services, and contract renewal, and similar purposes. Furthermore, your personal data mentioned above may be processed within the framework of the provisions of the Basic Law on Health Services No. 3359, the Decree Law No. 663 on the Organization and Duties of the Ministry of Health and its Affiliated Institutions, the Private Hospitals Regulation, the Regulation on the Processing of Personal Health Data and the Protection of Privacy, and the regulations of the Ministry of Health and other legislation, and may be transferred to the physical archives and information systems of Fertijin IVF Center and/or our suppliers and kept under custody in both digital and physical environments. Your personal data will be processed to the extent necessary for the achievement of the purposes mentioned above and the fulfillment of legal obligations, and limited to these purposes; Your personal information may be shared with our suppliers and business partners (such as software companies providing technical support services, companies providing ultrasound equipment services, etc.) with whom we cooperate and receive services for the performance of the services offered by our medical center, the Ministry of Health, its affiliated subunits and family medicine centers, private insurance centers (health, retirement and life insurance, etc.), the General Directorate of Security and other law enforcement agencies, the General Directorate of Population, other relevant official institutions and organizations, the Turkish Pharmacists Association, courts, laboratories, medical centers and third parties providing health services located domestically or abroad with whom we cooperate for medical diagnosis, the health institution to which the patient is referred or to which the patient applies, your authorized representatives, the institution you are affiliated with and/or work for, third parties from whom we receive consultancy services including lawyers, tax consultants and auditors, regulatory and supervisory bodies and official authorities, domestic or foreign systems and/or Centers within the group of Centers to which our medical center belongs (for more detailed information, you can apply to our Hospital in writing).Your personal data is recorded and processed verbally, in writing, via camera system or electronically through online services and similar means. Furthermore, your personal data mentioned above may be processed within the framework of the provisions of the Basic Law on Health Services No. 3359, the Decree Law No. 663 on the Organization and Duties of the Ministry of Health and its Affiliated Institutions, the Private Hospitals Regulation, the Regulation on the Processing of Personal Health Data and the Protection of Privacy, and other regulations of the Ministry of Health, and may be transferred to the physical archives and information systems of Fertijin IVF Center and/or our suppliers and kept under custody in both digital and physical environments. Your personal data will be processed to the extent necessary for the achievement of the purposes mentioned above and the fulfillment of legal obligations, and only within the limits of these purposes; Your personal information may be shared with our suppliers and business partners (such as software companies providing technical support services, companies providing ultrasound equipment services, etc.) with whom we cooperate and receive services for the performance of the services offered by our medical center, the Ministry of Health, its affiliated subunits and family medicine centers, private insurance centers (health, retirement and life insurance, etc.), the General Directorate of Security and other law enforcement agencies, the General Directorate of Population, other relevant official institutions and organizations, the Turkish Pharmacists Association, courts, laboratories, medical centers and third parties providing health services located domestically or abroad with whom we cooperate for medical diagnosis, the health institution to which the patient is referred or to which the patient applies, your authorized representatives, the institution you are affiliated with and/or work for, third parties from whom we receive consultancy services including lawyers, tax consultants and auditors, regulatory and supervisory bodies and official authorities, domestic or foreign systems and/or Centers within the group of Centers to which our medical center belongs (for more detailed information, you can apply to our Hospital in writing).Your personal data is recorded and processed verbally, in writing, via camera system or electronically through online services and similar means. Furthermore, your personal data mentioned above may be processed within the framework of the provisions of the Basic Law on Health Services No. 3359, the Decree Law No. 663 on the Organization and Duties of the Ministry of Health and its Affiliated Institutions, the Private Hospitals Regulation, the Regulation on the Processing of Personal Health Data and the Protection of Privacy, and other regulations of the Ministry of Health, and may be transferred to the physical archives and information systems of Fertijin IVF Center and/or our suppliers and kept under custody in both digital and physical environments. Your personal data will be processed to the extent necessary for the achievement of the purposes mentioned above and the fulfillment of legal obligations, and only within the limits of these purposes; Your personal information may be shared with our suppliers and business partners (such as software companies providing technical support services, companies providing ultrasound equipment services, etc.) with whom we cooperate and receive services for the performance of the services offered by our medical center, the Ministry of Health, its affiliated subunits and family medicine centers, private insurance centers (health, retirement and life insurance, etc.), the General Directorate of Security and other law enforcement agencies, the General Directorate of Population, other relevant official institutions and organizations, the Turkish Pharmacists Association, courts, laboratories, medical centers and third parties providing health services located domestically or abroad with whom we cooperate for medical diagnosis, the health institution to which the patient is referred or to which the patient applies, your authorized representatives, the institution you are affiliated with and/or work for, third parties from whom we receive consultancy services including lawyers, tax consultants and auditors, regulatory and supervisory bodies and official authorities, domestic or foreign systems and/or Centers within the group of Centers to which our medical center belongs (for more detailed information, you can apply to our Hospital in writing).To the extent necessary for achieving the aforementioned objectives and fulfilling legal obligations, and limited to these objectives; Your personal information may be shared with our suppliers and business partners (such as software companies providing technical support services, companies providing ultrasound equipment services, etc.) with whom we cooperate and receive services for the performance of the services offered by our medical center, the Ministry of Health, its affiliated subunits and family medicine centers, private insurance centers (health, retirement and life insurance, etc.), the General Directorate of Security and other law enforcement agencies, the General Directorate of Population, other relevant official institutions and organizations, the Turkish Pharmacists Association, courts, laboratories, medical centers and third parties providing health services located domestically or abroad with whom we cooperate for medical diagnosis, the health institution to which the patient is referred or to which the patient applies, your authorized representatives, the institution you are affiliated with and/or work for, third parties from whom we receive consultancy services including lawyers, tax consultants and auditors, regulatory and supervisory bodies and official authorities, domestic or foreign systems and/or Centers within the group of Centers to which our medical center belongs (for more detailed information, you can apply to our Hospital in writing).To the extent necessary for achieving the aforementioned objectives and fulfilling legal obligations, and limited to these objectives; Your personal information may be shared with our suppliers and business partners (such as software companies providing technical support services, companies providing ultrasound equipment services, etc.) with whom we cooperate and receive services for the performance of the services offered by our medical center, the Ministry of Health, its affiliated subunits and family medicine centers, private insurance centers (health, retirement and life insurance, etc.), the General Directorate of Security and other law enforcement agencies, the General Directorate of Population, other relevant official institutions and organizations, the Turkish Pharmacists Association, courts, laboratories, medical centers and third parties providing health services located domestically or abroad with whom we cooperate for medical diagnosis, the health institution to which the patient is referred or to which the patient applies, your authorized representatives, the institution you are affiliated with and/or work for, third parties from whom we receive consultancy services including lawyers, tax consultants and auditors, regulatory and supervisory bodies and official authorities, domestic or foreign systems and/or Centers within the group of Centers to which our medical center belongs (for more detailed information, you can apply to our Hospital in writing).

Method and Legal Basis for Personal Data Collection

Your personal data is collected, used, recorded, stored, and processed by our Center in accordance with the law and principles of fairness, in connection with and limited to the legitimate purposes explicitly stated above, with the explicit consent of the data subjects when necessary, and within the framework of the principle of proportionality, after providing clear and understandable written information to the data subjects. Your personal data is processed and shared with the individuals and institutions mentioned above within the framework of the following legal grounds under Article 5/2 of the KVKK (Personal Data Protection Law):

• Explicitly provided for in the laws
• It is permissible to give consent only if the person is unable to do so due to factual impossibility or if their consent is not legally valid, and this is necessary for the protection of their own life or the life or physical integrity of another person.
• The processing of personal data of the parties to a contract is necessary provided that it is directly related to the establishment or performance of the contract.
• It is necessary for the data controller to fulfill its legal obligations.
• It has been made public by the person concerned themselves.
• Data processing is necessary for the establishment, exercise or protection of a right.
• Data processing is necessary for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject.

Security of Personal Data

Your personal data is processed and stored in a way that prevents unauthorized access, loss, or damage, and is not used outside the stated purpose and scope. It is encrypted when necessary, accessible only to authorized individuals, and other necessary information security measures are taken. Furthermore, Fertijin IVF Center uses software approved by the Ministry of Health for healthcare institutions, and this software is updated periodically.

Personal Data Retention Period

Your personal data will be stored for the retention periods specified in the relevant legal regulations or for the duration required by the processing purposes mentioned above, and will subsequently be deleted, destroyed, or anonymized in full compliance with the Personal Data Protection Law (KVKK).

The Data Subject’s Rights as Listed in Article 11 of the KVKK (Law on Protection of Personal Data).

In accordance with Article 11 of the KVKK (Law on Protection of Personal Data), as data subjects, you have the following rights:

• To find out whether your personal data is being processed,
• You have the right to request information regarding the processing of your personal data.
• To learn the purpose for which your personal data is processed and whether it is being used appropriately for that purpose,
• Knowing the third parties to whom your personal data is transferred, whether domestically or internationally.
• You have the right to request the correction of your personal data if it is incomplete or inaccurate, and to request that this correction be notified to third parties to whom your personal data has been transferred.
• Even if your personal data has been processed in accordance with the KVKK (Personal Data Protection Law) and other relevant laws, you have the right to request the deletion or destruction of your personal data if the reasons requiring its processing cease to exist, and to request that this action be notified to third parties to whom your personal data has been transferred.
• You have the right to object to an outcome that is detrimental to you, resulting solely from the analysis of your processed data by automated systems.
• You have the right to claim compensation for damages you have suffered as a result of the unlawful processing of your personal data.

Detailed information on how you can exercise your rights regarding the personal data processed by our center can be found in our Personal Data Protection and Privacy Policy at www.fertijin.com.tr. Our center reserves the right to make changes to the Privacy Policy without prior notice in order to keep its privacy and data protection principles up-to-date and compliant with relevant legislation. If we decide to change the Privacy Policy, the changed policy will be announced on our website.

Data Controller: